Contact Us
You can contact the AdventHealth Advantage Plans Customer Service Department with any questions or comments by phone, mail, in person or online.
Medicare members:
For general questions or assistance regarding your current coverage, call Customer Service toll-free at
877-535-8278 (TTY/TDD relay: 1-800-955-8771) weekdays from 8am to 8pm and Saturdays from 8am to noon. From October 1 to March 31, we're available seven days a week from 8am to 8pm.
Commercial & Individual members:
Contact Customer Service
For general questions or assistance regarding your current coverage, call Customer Service toll-free at
1-844-522-5279 (TTY/TDD relay: 1-800-955-8771) weekdays from 8am to 6pm.
Contact a Licensed Sales Representative:
The Open Enrollment Period for Individual and Family plans is November 1st through January 15th. The Open Enrollment Period for Medicare coverage will run from October 15th to December 7th for coverage beginning January 1st of the following year.
For assistance with Individual and Family plans, speak to a licensed sales representative by calling
855-737-4347 weekdays from 9am to 5pm. From November 1 to December 15, we're available from 8am to 6pm.
For Medicare assistance, you may call Customer Service toll-free at 1-877-535-8278
(TTY/TDD relay: 1-800-955-8771) weekdays from 8am to 8pm and Saturdays from 8am to noon. From October 1-March 31, we're available seven days a week from 8am to 8pm. You may also visit our web site at myAHplan.com or visit our office Monday through Friday, 8am to 5pm, or write to us at 1425 W. Granada Blvd., Suite 4, Ormond Beach, FL 32174.
Toll-Free
TDD/TTY Relay
Visit our Volusia office from 8am to 5pm or send us mail at:
AdventHealth Advantage Plans
1425 W. Granada Blvd. Suite 4
Ormond Beach, FL 32174
Find us on the map
AdventHealth Advantage Plans is administered by Health First Health Plans. Health First Health Plans is an HMO plan with a Medicare Contract. Enrollment in Health First Health Plans depends on contract renewal.
Y0089_EL9652AH_M | Accepted date: 10/01/2021
Last updated: 10/01/2021