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Helpful Information

Whether you're trying to choose a plan, understand Medicare and Social Security rules or save money on your healthcare expenses, we encourage you to ask questions and learn more. Good information can help you make the right decision.

AdventHealth Advantage Plans

Attend an In-Person or Virtual Seminar

Contact our Care Team to reserve a space at one of our in-person or virtual seminars, or click on the "Seminar Info" button to reserve online. You'll be able to ask questions about benefits and enrollment during the seminar and more!

Call Toll-Free

You can easily enroll over the phone.

1-877-535-8278 or TDD/TTY relay, 1-800-955-8771

Reach Us Online

Medicare Advantage Enrollment Periods

Enrollment in Medicare Part C and Part D plans are available during certain periods. You may be eligible to enroll in a new Medicare Advantage plan. To learn more, call 1-877-535-8278 (TDD/TTY relay, 1-800-955-8771).

If you are ready to enroll, click here.

shine logo


SHINE (Serving the Health Insurance Needs of the Elderly) is a volunteer program sponsored by the Florida Department of Elder Affairs that offers free, unbiased insurance counseling. SHINE provides educational materials to seniors, their caregivers and family members, on a variety of topics, including Medicare, Medicaid, prescription assistance, long-term care planning and more. Offices are located throughout Brevard, and staff can visit your home if necessary. Visit, or call 1-800-963-5337 or (TTY) 1-800-955-8770 for more information.

How To Contact Medicare

Visit, or call 1-800-MEDICARE (1-800-633-4227), 24 hours a day, seven days a week (TTY/TDD: 1-877-486-2048 for the hearing impaired).

Our Care Team is dedicated to personally solving any problems you may have with us and our providers to your satisfaction. If you prefer to contact the Centers for Medicare and Medicaid Services (CMS) directly, please visit Medicare's website:

Medicare online complaint form
Medicare Beneficiary Ombudsman

More Information

For more information on authorizations, eligibility, enrollment, pharmacies, prescriptions, or any other benefits, please contact AdventHealth Advantage Plans' Care Team:

Call Toll-Free

You can easily enroll over the phone.

1-877-535-8278 or TDD/TTY relay, 1-800-955-8771

AdventHealth Advantage Plans is administered by Health First Health Plans. Health First Health Plans is an HMO plan with a Medicare Contract. Enrollment in Health First Health Plans depends on contract renewal.

Y0089_EL9652AH_M | Accepted date: 10/01/2021
Last updated: 10/01/2021